thinkhdi.comHDI | Your IT Support Center and Service Management Partner
thinkhdi.com Profile
thinkhdi.com
Sub Domains:connect.thinkhdi.com
Title:HDI | Your IT Support Center and Service Management Partner
Description:HDI is the leader in support, service, and guidance to the IT technical support and service management industry.
Keywords:Technical Support, Service Management, IT Support, Support Desk, Service Desk, HDI...
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thinkhdi.com |
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104.21.30.178 |
Isp Server: |
CloudFlare Inc. |
thinkhdi.com Ip Information
Ip Country: |
United States |
City Name: |
Phoenix |
Latitude: |
33.448379516602 |
Longitude: |
-112.07404327393 |
thinkhdi.com Keywords accounting
Keyword |
Count |
Technical Support | 4 |
Service Management | 14 |
IT Support | 1 |
Support Desk | 0 |
Service Desk | 0 |
HDI | 18 |
thinkhdi.com Httpheader
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Informa HDI is part of the Informa Tech Division of Informa PLC Informa PLC About us Investor relations Talent This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726. LOGIN Sign In Sign in for access to more! Forgot password? Create a free account SUBSCRIBE JOIN HDI CONNECT Toggle navigation Who We Are Support Center Service Management Strategic Advisory Board Coronavirus Press Room We Are Hiring Contact Us Events Conferences Service Management World SupportWorld Live Webinars SupportWorld Virtual Certification & Training Course Catalog Full Course Catalog Analyst and Frontline Director Manager Team Lead Trainer Course Calendar Full Course Calendar Online Training Onsite Training Public Training Virtual Training HDI Certification Certification Testing HDI Team Certified Awards Certified Instructor Program Student & Instructor Resources Instructor Resources Student Resources Learning Center Login Meet Our Instructors Contact Us Consulting & Services Consulting Services HealthCheck Service Management Consulting Support Center Certification Best Practices Assessment HDI Customer Satisfaction Index Service Contact Us Resources SupportWorld Support Center Desktop Support Service Management Customer Experience Workforce Enablement Metrics Technology Infographics Webinars Community Join the Community Local Chapters HDI Awards Call for Speakers is Open! Join the team at Service Management World: A Digital Experience! Don’t miss your opportunity to grab the spotlight and share your unique expertise with hundreds of attendees at this year's event. Submissions accepted through March 26. SUBMIT A PROPOSAL 2021 Events Calendar Released! It's been a year of constant change, and we're looking forward to bringing the service and support community together at our 2021 events to share challenges, celebrate successes, and pave the way forward together. Mark your calendars and join us! Learn More Following the Leaders: A Panel Discussion on Making Enterprise Service Management Work Tuesday, April 13, 2021 at 2 PM ET According to recent insights from Omdia, there is “serious strategic intent from organizations to invest in … enterprise service management (ESM), demonstrating that the practice is no longer just an aspiration for many organizations and is becoming a reality.” So, what does successful ESM look like? Register Now Give Your Service and Support Operations a Virtual Check-Up Through a series of questionnaires and web conferences, HDI’s virtual HealthCheck consulting service analyzes key foundational areas of your operations compared to best practices, then provides custom, expert recommendations based on your organizational goals. Learn more and schedule your consultation HDI Stands for a Diverse and Inclusive Community HDI embraces and supports a diverse and inclusive community of service and support professionals. In today’s climate, it is one thing for us to stand and support these intentions; it's another for us to take action around them. We invite you to see what we’re doing and provide feedback as we move forward. See Our Action Plan Can't Connect In Person? Connect Online! Join the HDI Community The online destination ideal for IT support and service management professionals looking to expand their knowledge, advance their careers, and find a community that treats you like family. Connect, learn, and succeed by joining the free HDI Community today. Join Today Advertisement Serving and Supporting the HDI Community During This Difficult Time These are certainly extraordinary times begging extraordinary measures. Many of you are on the front lines of this crisis - enabling a transformative work-from-home effort while keeping systems online remotely, service levels stable, and teams sane. We know it's not easy, As the leader in support, service and guidance to the technical support and service management industry, we're here to help. Learn More About What We're Doing HDI is your Partner in Achieving Customer Excellence We deliver value through Events, Certification and Training, Consulting, Industry News, Research and Resources. Connect with the entire spectrum of technical service and support. HDI events unite thousands of service and support professionals and leaders each year for premier education, networking, and collaboration. Service Management World: A Digital Experience July 21-22, 2021 Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy. Learn More » SupportWorld Live November 6-11, 2021 | Orlando, FL Covering the entire service and support industry and its people (from frontline analysts to CIOs), SupportWorld Live gives you several days in a welcoming community to solely focus on delivering smarter service and better business outcomes. Learn More » Subscribe to the Newsletter Service and Support Pros Trust Leading the technical support field with innovative content from experts around the globe, exclusive research, and strategies for all segments of the industry, HDI's SupportWorld helps you become the expert your support center needs. Subscribe Now Latest Content Leading the technical support field with tips and insights from experts around the globe. View All Latest Why Managed IT Services Matter for your Business March 23, 2021 Every organization needs an IT department, but many smaller orgs can’t afford the cost... A Risk Management Approach to Transform Change Management March 23, 2021 Change is hard, but it is harder when there isn’t a clear understanding of what change... Five Skills Leaders Need to Practice Daily With Their Team March 22, 2021 A shift to team leader requires a new skill set that many people must develop with... Shifting to a Value-Driven Service Management Model in Customer Service March 17, 2021 Too often, IT deals only with the immediate tasks of its clients, and misses the big... How to Create a Policy Statement for Work-at-Home Team Members March 16, 2021 We all have received a crash course in the problems that may arise with a sudden shift... Discover More From Informa Tech HDI InformationWeek No Jitter ICMI Interop Ovum Working With Us About Us Contact Us HDI Connect Follow HDI on Social Home Cookies Privacy Terms Copyright © Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and head office is 5 Howick Place, London, SW1P 1WG....
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